Lewan Technology
  • IT Solutions Service
  • Denver, CO, USA
  • Salary
  • Full Time

You will ensure successful outcomes for our clients by providing a world class client experience. You'll work closely with our clients, sales team, and peers to design, implement, and support Microsoft based products with emphasis on Office 365, Azure, SCCM, Exchange and AD solutions. A combination of deep technical expertise, strong sense of personal integrity, a professional demeanor, and a focus on building lasting client relationships will be critical to ensuring ongoing success for our organization and that of our clients.  You will have contact with clients in-person, over the phone, email and via case management systems to ensure status updates are being provided during engagements.  

 

Responsibilities:

  • Operate as a project-focused engineer to ensure successful delivery of Microsoft solutions for our clients around Office 365, Azure, Intune, and on-premises infrastructure - Windows Server, SCCM, DHCP/DNS, and Active Directory
  • Design, install, configure, troubleshoot, upgrade, and support extensive cloud and on-premises Microsoft solutions with clients
  • Assist with project management activities throughout project lifecycles
  • Assist with technical sales support in selecting and designing the correct solution
  • Ensure proper project documentation and time entry
  • Ensure the confidentiality, integrity and availability of the data residing on or transmitted to/from/through clients environments
  • Provide knowledge transfer and training to clients
  • Maintain client communications and expectations
  • Leverage team members for escalation needs and provide as appropriate

Qualifications:

  • High School Diploma or equivalent required, college degree preferred
  • 5-7+ years of general IT experience with focus on Microsoft solutions
  • 3+ years project work architecture and design, implementation, upgrades, and cut-over for Office 365, Azure, SCCM, and/or Exchange
  • Proficiency in troubleshooting, migrating and installing Office 365 products
  • Familiar with the configuration and deployments via SCCM
  • Familiar with on-premises & cloud environments such as Azure and AWS
  • Must have a valid driver's license
  • Ability to travel to client sites using own vehicle, several times each week
  • Must maintain car insurance with company acceptable limits
  • Related Microsoft certifications (MCP, MCSA, MCSE)
  • Strong oral and written communication skills
  • Flexibility in task assignments, priorities and work environment
  • Creative problem solver and desire to learn
  • Ability to troubleshoot basic hardware and software issues
  • Ability to gain knowledge of all proprietary tools
  • Ability to work independently as a consultant within client's environment
  • Strong organizational skills and attention to detail

Compensation and Benefits:

  • Very competitive pay.
  • Full benefit package including medical, dental and vision coverage.
  • Life and disability insurance plans.
  • 401(k) with company match.
  • Continuing education and ongoing training opportunities to support skill growth and career advancement.

About Lewan Technology

We are a local office technology and managed service provider supporting Colorado, Wyoming, New Mexico and the Rocky Mountain Region since 1972. Our print management solutions and IT services teams deliver extraordinary expertise and offer a single source for our clients' printing, document workflow, technology solutions and IT support needs. Our unique business model provides the benefits of both local decision making and the backing of Xerox, a Fortune 500 global technology leader.

Our team of sales, service and support staff make us great. We believe work life balance and a positive, fun and encouraging work environment are the keys to employee and company success. Lewan employees are passionate about providing a world class client experience, challenging themselves and supporting each other.

Lewan Technology is an equal opportunity employer.

 

 

 

Lewan Technology
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