Lewan Technology
  • Administrative
  • Denver, CO, USA
  • $17.00
  • Hourly
  • Full Time

Full comprehensive benefits package


Lewan Technology believes in building strong professional relationships from the inside out as the best way to serve our employees and customers alike. We share a passion for working together in helping our clients by managing their technology so they can focus on managing their business. If you value hard work and accountability, have a collaborative spirit, a passion for serving others, and want to contribute to our cause, call us to discuss an exciting career opportunity in office technology.

Responsibilities:

As a Contract Billing Administrator, you will responsible for contract entry & contract maintenance.  You will support our customers when they have questions regarding invoices and contracts.  This position will work directly with the sales reps to enter the contracts, make changes to contracts, or solve billing issues.  We are seeking someone with a high attention to detail.

What makes Lewan different?
We're a local company, founded in Denver, Colorado. We're small enough that we still have that family feel, and we can really get to know each other. In fact, a bunch of us get together every year for Furry Scurry, the Dumb Friends League's annual fundraiser - not only do we know our coworkers, but we know their dogs, their families and their friends. How many people can say that the founder of the company calls you every year on your birthday, to wish you well? Paul Lewan does this for each of our 350 employees.

We believe in an open-door policy, where managers and even our CEO are accessible. Pop in any time! You'll find that our people make us special, and that we are a creative, collaborative bunch. Our employees are tenured (some are celebrating their 38th year with Lewan!), and we are passionate about what we do, and how we can best serve our customers.

Responsibilities:

  • Responsible for billing administration, including data entry, meter billing and storage, credit memos or void & reset of invoices for incorrect billing, customer and sales interaction related to billing, etc.
  • Responsible for contract administration, including contract cancellations, new contracts, contract updates and changes, customer and sales interaction related to contracts, etc.
  • Problem resolution involving customer phone calls and emails.
  • Assist Customer Support, Credit, Sales Team, etc. with billing and contract issues and questions.
  • Perform other duties as assigned.

Qualifications:

  • High School Diploma or equivalent required
  • 2 years of administrative/billing experience required
  • Proficient with Microsoft Office applications (i.e. Word, Excel) required
  • Strong written and verbal communication skills
  • Ability to problem solve when faced with difficult customer issues
  • Strong attention to detail
  • Highly motivated and reliable self-starter
  • Ability to type 45 words per minute minimum

Compensation and Benefits:

  • Competitive salary.
  • Full benefit package including medical, dental and vision coverage.
  • Life and disability insurance plans.
  • 401(k) with company match.
  • Continuing education and ongoing training opportunities to support skill growth and career advancement.

About Lewan Technology

We are a local office technology and managed service provider supporting Colorado, Wyoming, New Mexico and the Rocky Mountain Region since 1972. Our print management solutions and IT services teams deliver extraordinary expertise and offer a single source for our customers' printing, document workflow, technology solutions and IT support needs. Our unique business model provides the benefits of both local decision making and the backing of Xerox, a Fortune 500 global technology leader.

Our team of sales, service and support staff make us great. We believe work life balance and a positive, fun and encouraging work environment are the keys to employee and company success. Lewan employees are passionate about providing a world class customer experience, challenging themselves and supporting each other.

Lewan Technology is an equal opportunity employer.

Lewan Technology
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